![]() ![]() Their lack of accountability and blatant theft makes them an unreliable and untrustworthy company. We strongly caution anyone considering Aircall as their VoIP provider. Meet Aircall, an easy-to-use cloud-based business phone solution for customer-facing teams.Managers can access real-time analytics, and the mobile and deskto. After setting up over 20+ software for our company, we have never experienced something like this before. We want to protect companies from Aircall preying on their misfortune. Aircall essentially stole our money, leaving us empty-handed and without the service we paid for. We canceled the contract as soon as possible to avoid getting charged again, but we were told there was no way they could refund the original amount due to company policy. We never got to use AirCall, yet we were charged $10,000 and were almost charged ANOTHER $10,000 since it was about to be our 2nd month after signing the contract due to the pushbacks of training and porting. Training kept getting pushed back due to changes that would have to be made to the account to attempt to have it work for our company, to find that we couldn't get the account to where we needed, so we canceled the port. We were told that we'd have features we requested to find out after signing the contract, that these were features they'd possibly have down the road and not something they had at the moment. After paying $10,000 for an account that we never got to use due to a delay in training and porting of numbers, we were left without the service we needed and with no way to recover our funds. Our experience with Aircall, a VoIP company, was nothing short of a disaster. Scam Company - Stole $10,000 From Our Company Aircall is a cloud-based phone system and call center software solution that allows you to log call activity and listen to call and voicemail recordings. ![]()
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